The chances are that you view managing performance and conduct as one of the most difficult and important parts of your job, which by definition makes this guidebook one of the most important in the series! It lays out the four cornerstones to managing performance and conduct.

Contents of this guidebook

  • Employ the SOAR model
  • Setting the standard
  • The evolution of review meetings
  • Review meetings – key components
  • Dependencies for successful review meetings1 - Helpful and positive mind-sets
  • Dependencies for successful review meetings2 – Preparation
  • Dependencies for successful review meetings3 – setting SMART objectives
  • Dependencies for successful review meetings4 – holding a constructive meeting
  • Dealing with team members who possess challenging traits

Includes these video podcasts:

  • How to manage your team using SOAR
  • How to set expected standards of performance and conduct
  • How to run successful review meetings – part I
  • How to run successful review meetings – part 2
Price: £19.99